Terms & conditions
Tours involve differing amounts of walking and stair climbing in the places visited and it is important that all tour participants have a level of physical fitness that allows them to take part in a tour without the need of assistance from others.
Tour Operator: Land Voyages Pty Ltd. (ABN 38 062 788 792)
The tour costs are based on general transport and accommodation rates at 1st January 2015. Land Voyages reserves the right to alter the costs if any of these factors change, giving any passenger that has booked the right to withdraw with full refund of monies paid or modify arrangements. No alterations to price will be made within 45 days of departure.
Deposit and Payment:
A deposit of $500 per passenger is required at the time of booking. Full payment will be required by Land Voyages 45 days before departure of the tour.
Cancellation outside 45 days from departure will result in a cancellation fee (deposit) of $500 per person
44 – 15 days 50% + Supplier fees if applicable
14- 8 days 75% + Supplier fees if applicable
7 days no refund
Travel insurance is recommended to cover the costs of cancellation fees due to illness, death in family, etc.
Land Voyages reserves the right to change advertised entrances if necessary for the smooth operation of the tour.
The celebrity for the tour you have booked on will be indicated on your paperwork, however if operational requirements, ill health or other factors may mean that they are unable to participate as published, an alternate celebrity may be substituted. Government regulations prohibit smoking and alcohol consumption on coaches.
No passenger will be permitted to embark or continue on the tour while their mental or physical condition is, in the opinion of any representative of the company, such as to render them incapable of caring for themselves, or whereby they became objectionable to other passengers, or they may become a hazard to themselves or other passengers. Land Voyages will not be responsible for expenses resulting in such persons being precluded from completing the tour for any reason.
By booking a tour, the passenger acknowledges and agrees that Land Voyages Pty Limited and the transportation companies, will take all reasonable steps to provide an enjoyable tour, it accepts no responsibility for any loss of enjoyment by passengers due to circumstances beyond its control.
Minimum tour numbers and conditions:
Arrangements have been made on the basis of a minimum number of passengers travelling. In the event that less than the required number of passengers have confirmed their booking 45 days from the date of departure, Land Voyages reserves the right to cancel the tour, giving a full refund of monies paid, or offer arrangements to proceed with the tour at a modified fare.
Land Voyages Pty Ltd is the tour organiser. Land Voyages acts only as agents in the making of arrangements with carriers, hoteliers and others for the tour. As a result we cannot accept liability for any act or omission whatsoever, whether negligent or otherwise of those carriers, hoteliers or other persons providing services in connection with the tour over whom we have no direct or exclusive control.
We do not accept responsibility for any injury, damage, loss, delay, change of schedule or any other events which are beyond our direct control, such as, but not limited to, war, flood, fire, civil disturbance, terrorism, acts of god, acts of Government, or any other authorities, accidents to or failure of machinery or equipment, or industrial action.
Land Voyages can give no guarantee as to the exact arrival and departure times for carriers and operators used by the company in the tour and the company will not be liable for failure to make connections with any other services or attractions beyond its control. Tours may include the services of operators, such as hoteliers, airlines, cruise companies, and other operators who are not agents, servants or employees of Land Voyages Pty Ltd.
Although we take care in selecting the operators of services and the optional tour excursions we cannot and do not take responsibility for the conduct of the operators, their servants and agents or for any ramifications of their conduct. These tours may include activities such as climbing, exploring, swimming and snorkelling. The passenger accepts that these activities involve varying degrees of risk. Baggage is at own risk throughout the tour.
Domestic flights (unless detailed on the tour brochure)
Excursions/entrances listed as optional in the itinerary
Items of a personal nature eg. telephone, laundry, minibar
Drinks with meals other than itemised on the tour itinerary (soft & alcoholic)